THE ORACLE OF INSIGHT PRIVACY POLICY

This Privacy Policy explains how Mistbound Media Limited (“Company,” “we,” “us,” or “our”) collects, uses, shares, and protects information when you access or use our website located at https://www.oracleofinsight.com and any related pages, applications, subscriptions, products, tools, and services (collectively, the “Services”).

Mistbound Media Limited is located at:

For purposes of this Privacy Policy, “you” means you as a user of the Services.

By using the Services, you agree to this Privacy Policy.

1. CHANGES TO THIS PRIVACY POLICY

We may revise this Privacy Policy from time to time. When we do, we will update the “Last Revised” date above. If we make material changes, we will take reasonable steps to notify users as required by applicable law.

Your continued use of the Services after changes become effective constitutes acceptance of the updated Privacy Policy.

2. INFORMATION WE COLLECT

We collect information you provide directly, information collected automatically, and information from third parties.

A. Information You Provide Directly

1. Contact Information

Such as your name, email address, and phone number.

We use this information to:

• Deliver personalized content and purchased Offerings (including astrology readings, intuitive readings, rituals, meditation audios, soulmate drawings, and related content)
• Enable account access and retrieve prior purchases
• Communicate regarding purchases, subscriptions, renewals, cancellations, and support
• Send service-related messages
• Send marketing communications about products or services that may interest you

You may receive communications from OracleOfInsight.com email addresses in connection with your use of the Services.

You may unsubscribe from marketing emails at any time using the unsubscribe link in those emails.

2. Payment and Transaction Information

We collect transaction details such as products purchased, billing name, and billing address. Payment card information is typically processed by our third-party payment providers.

We use transaction information to:

• Process payments
• Manage subscriptions and free trials
• Prevent fraud
• Maintain financial records
• Provide confirmations and receipts

3. Service-Specific Personalization Information

To create personalized readings and content, you may provide:

• Date of birth
• Time of birth
• Place of birth
• Relationship status
• Gender
• Preferences
• Other optional personal details

We use this information solely to generate and deliver the personalized content you request.

4. Communications and Submitted Content

We collect information you include in messages, support requests, forms, or surveys.

B. Information Collected Automatically (Usage Data)

We and our service providers may collect information automatically using cookies, pixels, SDKs, and similar technologies (“Tracking Technologies”).

This may include:

Device Information

• IP address
• Device identifiers
• Browser type
• Operating system
• Language settings

Activity Information

• Pages visited
• Time spent
• Clickstream data
• Referring URLs
• Interaction behavior

Advertising and Attribution Information

• Ad impressions
• Conversion events
• Campaign identifiers

We use Usage Data to:

• Operate and improve the Services
• Personalize content
• Conduct analytics and research
• Deliver and measure advertising
• Prevent fraud
• Enforce our Terms
• Protect our rights and users

Our advertising and analytics partners may collect information over time and across different websites and devices, subject to their own policies.

We collect, use, and disclose personal information only for purposes that a reasonable person would consider appropriate in the circumstances and in accordance with applicable Canadian privacy legislation.

3. HOW WE SHARE INFORMATION

We may share information with:

• Service Providers — Vendors that support hosting, payment processing, analytics, customer support, email delivery, advertising services, and website functionality.
• Advertising Partners — For targeted advertising, measurement, and campaign optimization. We do not sell personal information for money, but certain sharing may qualify as “sharing” under applicable privacy laws.
• Legal and Safety Reasons — To comply with law, protect rights, prevent fraud, or respond to lawful requests.
• Business Transactions — In connection with mergers, acquisitions, or asset transfers.
• Affiliates and Advisors — Within our corporate group and with professional advisors.

4. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to enhance user experience and support analytics and advertising.

Most browsers accept cookies automatically, but you may control cookie settings in your browser. Disabling cookies may affect site functionality.

Google Analytics

We may use Google Analytics to analyze website usage. Google Analytics may collect information such as your IP address and browsing behavior. To opt out of Google Analytics tracking, you may install the Google Analytics Opt-out Browser Add-on available at:

https://tools.google.com/dlpage/gaoptout

Do Not Track

Some browsers allow transmission of “Do Not Track” signals. Because there is no universal standard for interpreting these signals, our Services may not respond to Do Not Track signals.

5. THIRD-PARTY WEBSITES

Our Services may contain links to third-party websites or platforms. We are not responsible for their privacy practices.

6. CHILDREN’S PRIVACY

The Services may not be used by individuals under sixteen (16) years of age, and we do not knowingly collect personal information from individuals under 16.

If we become aware that we have collected personal information from an individual under 16 without appropriate consent, we will take reasonable steps to delete such information.

If you believe we have collected information from a person under 16, please contact us.

7. DATA SECURITY

We implement reasonable technical and organizational safeguards to protect personal information. However, no method of transmission or storage is completely secure.

We recommend not sending highly sensitive information through unsecured channels.

8. DATA RETENTION

We retain personal information only as long as necessary to:

• Provide the Services
• Fulfill transactions
• Maintain records
• Resolve disputes
• Comply with legal obligations
• Prevent fraud

Retention periods vary depending on the type of information.

9. YOUR PRIVACY RIGHTS

Depending on your location, you may have rights including:

• Right to Access — Request confirmation and a copy of personal information we process.
• Right to Delete — Request deletion of personal information we maintain.
• Right to Correct — Request correction of inaccurate information.
• Right to Opt-Out of Targeted Advertising — Request that we stop sharing information for targeted advertising purposes.
• Right to Withdraw Consent — Where processing is based on consent.
• Right to Unsubscribe — Opt out of marketing emails at any time.

To exercise your rights, contact:

[email protected]

We may verify your identity before responding.

We will not discriminate against you for exercising applicable privacy rights.

Right to Appeal

If we decline to take action on your privacy request, you may have the right to appeal that decision, depending on applicable law.

To submit an appeal, contact us at [email protected] and include “Privacy Appeal” in the subject line. We will review and respond to your appeal within a reasonable timeframe as required by applicable law.

We will not charge a fee for reviewing or responding to a valid appeal request unless permitted by law.

10. INTERNATIONAL DATA TRANSFERS

Your information may be processed in Canada, the United States, or other jurisdictions where our service providers operate. These jurisdictions may have different data protection laws than your province, state, or country of residence.

Some of our employees, contractors, service providers, and affiliated organizations may be located outside of your home jurisdiction. By using the Services, you acknowledge and consent to the transfer, storage, and processing of your personal information in Canada, the United States, and other jurisdictions where we or our service providers operate, subject to appropriate safeguards as required by applicable law.

11. CONTACT US

If you have questions about this Privacy Policy, contact: